virtual assistant

How Not to Fire a Virtual Assistant Client

This is an important subject. Pull up with a cup of tea and read it. How not to fire a client (or how to graciously be fired, as the case may be). I had a conversation with an entrepreneur this week about how she made some changes in her business, and decided to go a different route with support. That meant that she had to cut ties with a VA she had worked with for a number of years. It didn’t go well. It inspired me to write this article because this is a very important thing to GET RIGHT as a business owner. It’s never easy when you stop working with a client. Especially if it’s their decision. It’s… Read More »How Not to Fire a Virtual Assistant Client

What is the Secret to Being a Successful Virtual Assistant?

Ah the secret to success. Everyone wants to know it. We want the shortcut, the path of correct decisions that gets us the clients, the money, the lifestyle. The fact is that business is hard. There are so many things that you need to learn in order to do well in business. You have probably already come across many things that you have struggled with. But there is a secret to success – and I want to share it with you. The secret to building an AMAZING VA business is really a combination of three things: Decide what your best service offering is+Charge the right amount of money to provide it+Work with the people who need you the most=SUCCESS I’ve… Read More »What is the Secret to Being a Successful Virtual Assistant?

What Makes a Ridiculously Good Virtual Assistant?

My new podcast is called The Ridiculously Good VA Show. It’s designed to help you become a ridiculously good VA. What does that mean? I’m sure you are wondering what MY bar is for VAs – and it’s high. When you are charging for a service you want to be the best you can be. Here are my 10 tips that I think every VA should strive for, to become ridiculously good at what they do. 1. Become a Serious Business Owner. Your clients are serious business owners. You need to be one too, to support them in the way they deserve. 2. Be Invested. Focus on being a long-term VA. The VAs who are looking for fast money but… Read More »What Makes a Ridiculously Good Virtual Assistant?