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virtual assistant services

How Do You Act Around Your VA Clients?

When we talk about supporting our clients, there are two ways we can be: reactive and proactive. Being reactive means that you wait for situations to happen, and then you base your next ‘actions’ on what just took place. You act, after the fact. Being proactive means that you look ahead in the road, to see what might come up, and you plan to ‘act’ on what you see coming in the distance, before it happens, instead of afterwards. We often act proactively in our own businesses, with our planning and strategy, but many virtual professionals I talk to don’t realize that it’s beneficial to be proactive with our clients as well. How do we do this? Here are a… Read More »How Do You Act Around Your VA Clients?

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3 Secrets to Building a Great Clientele For Your VA Business

When I talk to VAs about how their business is going, the biggest struggle I hear is that they are having trouble finding clients. So we dig a little deeper – to find out why they are having trouble. The main cause that usually comes up is that they are not marketing their services to anyone in particular. In fact, they are wasting a lot of their networking time because they are not being specific enough. There is the fear that if they are too specific they will have to turn away business from potential clients. That’s not true. You are welcome to work with anyone you want to! Marketing to a target industry is just good business planning –… Read More »3 Secrets to Building a Great Clientele For Your VA Business

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June Membership Registration

Have you registered for the Your VA Mentor Membership Program yet? New content for June is being pulled together as you read this! Each month we select a topic – and the topic for June is Service Offerings. Setting up (or adjusting!) great service offerings for our clients sometimes goes by the wayside after we start to work with them. On our June teaching call, Analyzing Your Services to Streamline and Increase Revenue, we are going to talk about: how to identify packages of services we can offer our clients how to stop doing things we don’t want to offer as services analyzing the rates we charge, and easy ways to increase them to make more money and much more!… Read More »June Membership Registration

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I Still Don’t Know How Much to Charge

Recently I received a question from a virtual professional who was trying to decide on her rate structure. She had listened to my audio teleclass ‘How Much Should I Charge?’ and she got really great material out of it, but was still stuck on actually setting her rates. So we had a chat and here is what I helped her figure out: She was starting a new area of her business – one that she hadn’t unveiled before – basically she would be doing group workshops/talks for groups of people. Previously she had not done this before. So there was unknown territory right from the start. She has a lot of experience and so she had worked out four or… Read More »I Still Don’t Know How Much to Charge

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Keep Track – And Make More Money

One of the most difficult parts of running a VA business, is making sure that you are paid properly for your time and effort. I’m not talking about your rates … I’m talking about tasks – the work you do every day. Whether you charge by the hour or by the project, you have to have some idea of the expectation of time it will take to complete your client’s work. If you don’t know that, you could be losing money. So do you track all of your time? If you don’t, you really should. Here are three models that you can charge your clients by … and why tracking your time for each of them can help make you… Read More »Keep Track – And Make More Money

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Did you get any new VA clients this month?

Did you sign on any new clients this month? If you didn’t, you should reassess what you are doing to find clients. When you are operating a thriving business that means you will constantly be building and growing, and that means that you should be bringing on at least one new client each month. It would be even better if you could bring on a lot more than that, but we’ll just talk about one today! 🙂 When you are nurturing your business, you will still have to be sure to continually market it, and network with new prospective clients. It’s important to keep your potential client pipeline full so that as your business grows and changes you have a pool… Read More »Did you get any new VA clients this month?

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Keep your clients on top of their game

Do you regularly step back and look at your business to be sure it’s running the way it’s supposed to? If you do, that’s a good thing. It’s important to look for gaps or inconsistencies in your service offerings for your clients. One of the things you should look at is whether you are keeping your clients at the top of their game. Ask yourself these questions: 1. Are there new trends emerging in marketing that my client should be incorporating into their business? 2. Is there a new area of support I could be providing for my clients? 3. Are the things we are doing together being measured, and are they working? These are just a few questions you… Read More »Keep your clients on top of their game

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