prospective client

Research Potential VA Client Questions To Handle Sales Conversations Better

If you are new to the Virtual Assistant industry, you may not realize that there are many great ways to collaborate with your clients. This is definitely an area that you want to research, to be sure you can offer your prospective clients more than one option on the logistics of working with you in a virtual relationship. Finding specific ways you can support your clients is key to signing them easily. Knowing the answers can be the difference between signing the client during a sales conversation, or being left to simply stay in (and you may have lost your chance!) I was recently speaking with a new VA and she told me about a prospect call that didn’t end the way she… Read More »Research Potential VA Client Questions To Handle Sales Conversations Better

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3 Steps to Getting Better VA Clients From Discovery Calls

Do you find yourself doing a lot of discovery calls but not signing Virtual Assistant clients? The discovery call is usually the first one-to-one conversation you have with a potential client. The objective for any discovery call is simple: to sign the client. Right? Yes and no. If you are going into every call thinking that you need to sign the client, you are taking the wrong approach. And either you are not getting the client – or you are getting bad clients! Here are 3 steps to getting better VA clients from your discovery calls: 1. Ask Questions The most important thing you need to do on the call is to ask questions. What does the client need? Do… Read More »3 Steps to Getting Better VA Clients From Discovery Calls

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Be Interesting, and Interested, When Networking

If I were to ask you what you do, how would you respond? There are lot of different situations you might be asked that in, so to be fair what I mean is if I meet you at a business event (online or in person), how would you respond? Many VAs I know don’t handle this most important question well. Our instinct, or perhaps what we have been taught somewhere along the line, is that we need to respond with a well-rehearsed elevator pitch. I hate elevator pitches. Sorry to be so blunt, but I think they ruin conversation. Real conversation. You start by saying you are a Virtual Assistant (which may even confuse the person you are having the… Read More »Be Interesting, and Interested, When Networking

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Do You Love Networking? or Do You Dread It?

Networking is a necessary part of owning a business. As a Virtual Assistant, is networking something you enjoy? Or would you rather do anything else? I talk with a lot of VAs about growing their businesses, and one of the biggest issues VAs face is where to find clients. I tell them they have to determine who their services are best suited for, and then they have to find those potential clients and network with them. The conversation often takes a bristly turn after that. Networking is not a favourite activity for many VAs because we have often been the reactive type of personality. The person who is the greeter of those who enter the building. The person who answers the phone… Read More »Do You Love Networking? or Do You Dread It?

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Why Everyday Conversations Are Important in Your VA Business

I am on the Board of Directors for our local business association, and many times I am called on to represent the association at local events. So that means in some of my networking I am not actually talking about my own business. I enjoy chatting with others about all kinds of business topics, though, so sometimes that’s even more fun for me. Do you ever get stuck when you are doing networking? Not sure what to say? Maybe getting out there at an event, and focusing on NOT talking about your own business is the solution for you. I had a conversation with a VA the other day about her marketing message, and how to promote her business. She… Read More »Why Everyday Conversations Are Important in Your VA Business

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How To Start Conversations with Potential VA Clients

One of the things I see VAs struggle with is how to start conversations with potential clients. Whether it’s online or in person, a simple networking conversation is something that can stop a lot of VAs in their tracks. But when I teach someone how to start a conversation, a light often goes on. Why? Because once they know what they should be talking about, things become so much easier. Here’s an example: You are headed to a live networking event full of potential clients. You prepare your elevator speech and off you go. The first person you meet introduces themself and then asks you what you do. You launch into a one-minute rehearsed elevator speech that they have to… Read More »How To Start Conversations with Potential VA Clients

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A Networking Mistake You Need to Fix, Now

I was recently at a networking event and I noticed that there are really good networkers, and not so good networkers. Which group do you think you are in? When I meet people for the first time I go on a fact-finding mission. I ask them questions to learn more about them, their business, their attitudes, their everything! Do you? If you don’t engage people in conversation by asking them questions about themselves, that is a networking mistake that you need to fix. Like right now. 🙂 Connecting with people online or in person takes time – your valuable time – so you want to make it count. If you meet people and talk only about yourself, you will not… Read More »A Networking Mistake You Need to Fix, Now

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How To Respond to an RFP for a Virtual Assistant

Recently I put out a job request  and every time I do, I am reminded that not everyone knows exactly how to respond to a one. Or to an official Request for Proposal. Today we are going to cover just how to do it properly. When someone sends out a job request of any kind, they are usually looking for specific skills. Now sometimes they send out a laundry list of skills with the hope that one person can do it all. But most of the time they will realize that they need more than one person. If the potential client is smart, they will tell people to respond with whatever skills they have so that they then the client… Read More »How To Respond to an RFP for a Virtual Assistant

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