sales conversations

Podcast: How to Sign The VA Client From a Sales Conversation

Today’s Quote: Most people think selling is the same as talking. But the most effective salespeople know that listening is the most important part of their job. Roy Bartell Welcome to another episode of the podcast that teaches you how to be a ridiculously good virtual assistant. Today we are going to talk about sales conversations – and getting the client! Click the play button above to tune in, or choose your favourite podcast player below:   Connect with Tracey D’Aviero, VA Coach and Trainer         Episode Notes: Getting clients – it is far and away the biggest topic that VAs come to me for advice about. You know it, you can see it yourself as the… Read More »Podcast: How to Sign The VA Client From a Sales Conversation

Research Potential VA Client Questions To Handle Sales Conversations Better

If you are new to the Virtual Assistant industry, you may not realize that there are many great ways to collaborate with your clients. This is definitely an area that you want to research, to be sure you can offer your prospective clients more than one option on the logistics of working with you in a virtual relationship. Finding specific ways you can support your clients is key to signing them easily. Knowing the answers can be the difference between signing the client during a sales conversation, or being left to simply stay in (and you may have lost your chance!) I was recently speaking with a new VA and she told me about a prospect call that didn’t end the way she… Read More »Research Potential VA Client Questions To Handle Sales Conversations Better

How to Get More Consults for Your VA Business

Getting clients for your VA business isn’t difficult. Wait, what? I know what you’re thinking! You have been struggling with getting VA clients. It’s not easy. I must be wrong. But I’m not wrong. If you are struggling to get clients, you need to look at what you are actually doing to get them. I’d be willing to wager that you are doing the wrong things. Think about it – you are doing the same things over and over, and they aren’t working … that means it’s time to change your strategy. How do we get more consults for our VA business? Conversations. Every single day, you need to be having conversations with potential clients, strategic partners, colleagues and more.… Read More »How to Get More Consults for Your VA Business

3 Steps to Getting Better VA Clients From Discovery Calls

Do you find yourself doing a lot of discovery calls but not signing Virtual Assistant clients? The discovery call is usually the first one-to-one conversation you have with a potential client. The objective for any discovery call is simple: to sign the client. Right? Yes and no. If you are going into every call thinking that you need to sign the client, you are taking the wrong approach. And either you are not getting the client – or you are getting bad clients! Here are 3 steps to getting better VA clients from your discovery calls: 1. Ask Questions The most important thing you need to do on the call is to ask questions. What does the client need? Do… Read More »3 Steps to Getting Better VA Clients From Discovery Calls

The Best Way to Charge Your Clients for Virtual Assistant Services

Setting your rates as you get your VA business started is always a challenge. You don’t want to overcharge, but you also need to be very cautious not to undercharge. You also need to be sure to provide the right amount of value for your client, while making sure that your business is profitable. Easy, right? It actually is easier than you think, once you have a strategy for charging your clients. Calculating your billable rate is important no matter how you charge your clients, but it’s also essential to figure out the best way for your clients to pay you. When you start out, hourly rates are a great way to charge clients. Often you will be doing tasks… Read More »The Best Way to Charge Your Clients for Virtual Assistant Services

Industries That Use Virtual Assistants (Hint: Find Clients Here)

Whether you are just starting out as a Virtual Assistant, or you have been in business a while, you might be struggling to find great clients. When you are new, it is hard enough to talk to people about your services and your rates. One of the biggest barriers to getting great clients is very simple: talking to the wrong people. We second-guess our value and we often have a hard time articulating our worth to people when they don’t really understand what a VA is. If the people you talk to also have never heard of a VA (or have never worked with one), your conversations with them start at a much more ‘beginning’ point than they might with… Read More »Industries That Use Virtual Assistants (Hint: Find Clients Here)

Still Having Trouble Getting VA Clients? Stop Doing This.

Are you still struggling to get Virtual Assistant clients? Where are you looking for them? Many Virtual Assistants spend a lot longer looking for clients than they need to. If that’s you, consider what you are actually doing to find clients. What are your daily activities? Are those activities leading you in the direction of clients? Or are you just wasting your time? The quickest way for you to get clients for your VA business is to have business conversations with other business owners. Where can you find business owners? You can start with Facebook groups. But not the ones you are probably looking in now. If you are struggling to get VA clients, my guess is that you are… Read More »Still Having Trouble Getting VA Clients? Stop Doing This.

Is Fear Stopping You From Getting VA Clients?

Do you have a fear of selling yourself or your VA services? One of the biggest hurdles for service professionals like VAs is getting past the fear of selling themselves. The idea of talking to people about business conjures up images of the slimy user car salesman, and using the old ‘answer a question with a question’ brand of sales that just feels yucky. It can even be worse for Virtual Assistants, who have not ever been in a sales role before. In fact, fear of selling themselves is what comes up most often when I talk to VAs who are struggling with finding clients. They are afraid to go out networking. They are afraid to have sales conversations. They… Read More »Is Fear Stopping You From Getting VA Clients?