communication

Podcast: Communicate Well to Stand Out from the VA Crowd

Today’s Quote: It’s simple … go the extra mile and you will stand out from the crowd. – Robin Crow Welcome to another episode of the podcast that teaches you how to be a ridiculously good virtual assistant. Today we are going to talk about communicating well to stand out from the crowd. Click the play button above to tune in, or choose your favourite podcast player below:   Connect with Tracey D’Aviero, VA Coach and Trainer         Episode Notes: A lot of people don’t understand the importance of good communication – especially in the Virtual Assistant industry. With most of our clients, we work virtually – so written communication is something that must be exceptional, in… Read More »Podcast: Communicate Well to Stand Out from the VA Crowd

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Podcast: Brilliant Business Communication for Virtual Assistants

Today’s Quote: The single biggest problem in communication is the illusion that it has taken place. – George Bernard Shaw I love this quote because communication is two way between two people who probably both think that they are being clear. But it’s not always the case. Welcome to the second episode of the podcast that teaches you to become a ridiculously good virtual assistant. Today we are going to talk about communication. When you work virtually, being brilliant at business communication is absolutely essential. In this episode we will talk about Brilliant Business Communication for Virtual Assistants. Click the play button above to tune in, or choose your favourite podcast player below:   Connect with Tracey D’Aviero, VA Coach… Read More »Podcast: Brilliant Business Communication for Virtual Assistants

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7 Communication Tips to Make You a Better VA

Do you think of yourself as a good communicator? To work virtually like we all do as VAs, communication is one of the most important skills you should build. I often get asked what the most important skill is for a Virtual Assistant to have. Hands down I would say good communication skills – actually GREAT communication skills. When we work mostly virtually (usually via email or a project management system), how we work with clients comes down to how well we understand each other. You need to understand what your clients are asking you to do. Your clients need to understand how or when you work as well as when you will deliver, and how to get what they… Read More »7 Communication Tips to Make You a Better VA

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My Housecleaner is Back! And More Lessons About Communication

A few months ago I wrote to you about my longtime housecleaner retiring, which meant that we needed to replace her. How hard could that be, we thought? 🙂 We brought in someone new and expected her to be able to do things the way our previous cleaner had. But we didn’t help her very much, by giving her clear enough instructions. I made a strange (I realize now it was strange) assumption that the new girl would be able to seamlessly take over for the other one. She did not. Long story short (you can read it here),  it didn’t work out with the new girl. But the good news is that when I called our old cleaner to get… Read More »My Housecleaner is Back! And More Lessons About Communication

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Boundaries Help You Build a Better VA Business

“You teach people how to treat you.” Boundaries are essential to any successful business. There are boundaries that are necessary for many parts of your business, but in terms of client boundaries, you need to really think about many things, and you need to set your own policies or boundaries to manage the different personalities that will be working within your business. It’s critical in a virtual business when you are working with more than one client, to be able to articulate how you work with your clients. It’s true that you teach people how to treat you – by the way you set them up, by the way you interact with them, and by the way you react to… Read More »Boundaries Help You Build a Better VA Business

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