virtual assistant

Client Relationship Responsibility

Are You Being Responsible in your Business?

I recently had a discussion with a group of VAs and it was based around my policies that I have to work with my clients. Policies are important, as we all know, so that everyone knows the ‘rules’ and it makes for a better working relationship — from clients to team members, and everyone else you might work with. The thing that caught several people off guard is that I told them I delete my client emails after 60 days. I don’t keep their documents or information on my computer. Once it’s delivered to the client, I delete it. Audible gasps were heard when I told them this. Why would I do that? What if I needed something? How could… Read More »Are You Being Responsible in your Business?

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Is Anyone Stomping on Your Boundaries?

I’ve been witness to some funny (weird, not haha!) situations lately that I wanted to share with you. Lately I’ve been noticing that more and more things are making me go ‘huh?’ I sat back to reflect on several of those things – I’ll share some with you below – and I think what it boils down to is the sense of entitlement that people feel when they are spending money on something. Let me explain. When I spend money on a service provider or a training program or whatever, I have clear expectations of what I am getting for my money. You probably do too. But lately what I am seeing is a trend of people that expect to… Read More »Is Anyone Stomping on Your Boundaries?

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How Quickly Can You Get This Done?

Many Virtual Assistants go through phases of overwhelm in their business. Anyone who owns a small business realizes that there are ebbs and flows of business, and there are also ebbs and flows of overwhelm as a result of that. If you have ever had a client call you with a project and they ask you ‘how quickly can you get this done?’, you know what I’m talking about. If you are like me, you set up your schedule and you know how your work day will look from one day to the next. It’s the only way I can make sure that I have time to complete everything I need to get done, for my clients and for my… Read More »How Quickly Can You Get This Done?

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Q&A: Should I Start a VA Business?

Many administrative professionals are starting to discover the Virtual Assistant industry, and are asking questions about how to get started. In my networking circles, the admin professionals who want to get into the VA industry are hesitant because they are not sure of the earning potential of being a VA. They are concerned that their job security will be gone by deciding to go out on their own. This is a real fear, and there is some validity to it if you do not do your research before getting into business. I have also come across a lot of new VAs who got started without the proper preparation and research, and who are now struggling to find clients. The good… Read More »Q&A: Should I Start a VA Business?

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Email Management Tips

As a Virtual Assistant, there are few things that are more important than email to help run your business. But if you don’t have a good email management system in place, you can get overloaded very quickly, and sometimes that can cause problems like lost time while looking for emails, and can even contribute to distraction and overwhelm.

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Shorten Your Path to Success

In order to grow your business to the level of success that you want, you need to formulate a plan that will get you there with the least amount of resistance. How do you do that? Easy. You work with someone who has been in your shoes, and who is at (or past!) a level of success that you want to achieve.

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6 Ways to Find More Time In Your Day

One of the things that ‘busy’ people often lament is the lack of time. Well there is only so much time available. If you find yourself wishing you had more time, it would be a good exercise to look at exactly where you are spending yours.

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