virtual assistant tips

Time Saving Tips for Managing Multiple VA Clients

It amazes me often that people have trouble juggling the work of more than one client. I do this on a regular basis, and I have a system to manage it. But I didn’t realize I had a system until someone actually asked me how I did it. Funny, huh? So I often share my process with my colleagues, and I try not to take it for granted that I just ‘figured this out’. I know I am an organized person, but I didn’t think managing multiple client fit into that. But it does! 1. Schedule blocks of time for each client’s work. When you begin your day, use a task list to help you determine what needs to be done… Read More »Time Saving Tips for Managing Multiple VA Clients

Share
Tweet
Share
Pin
0 Shares

Do Less To Be More Productive in Your Virtual Assistant Business

Sounds kind of funny, doesn’t it – stop doing anything to make yourself more productive? But it really is true. In order to be your best self in your business, you need to shut down the business stuff and take time to recharge. Often. In effect, do less. For many years now, I have operated my business during standard business hours. I am basically in my office from 9 to 4 each day. And I shut it down after that. Occasionally I’ll need to do some catch up, but for the most part I only take on as much work as I can do during my regular business week. It didn’t used to be that way. Like many of you,… Read More »Do Less To Be More Productive in Your Virtual Assistant Business

Share
Tweet
Share
Pin
0 Shares
5 Tips to Selecting the Perfect Coach for You

5 Tips to Selecting the Perfect Coach for You

As people start to realize that I offer coaching services to Virtual Assistants, the question always arises: how do I know who is the right coach for me? This is great question. First of all, it’s important to realize that your coach has to be a good fit for you. Just because someone is a well-known coach does not mean that working with them will be a good investment for you. You need to make sure of several things before you take the plunge. 1. What is their area of specialty? It’s essential to know what they offer as their specialty – because if it’s not a fit for what you need right now, then it might not be the… Read More »5 Tips to Selecting the Perfect Coach for You

Share
Tweet
Share
Pin
0 Shares
Your VA Mentor: Simple Tips to Help You Manage Multiple Clients

Simple Tips to Help You Manage Multiple VA Clients

This week I received an email from a VA who said that with all the training that people offer for Virtual Assistants, she hasn’t found anyone who teaches how to work with multiple clients. She had some specific questions about how to manage her client work. I understood that she was asking how to collaborate with clients and make sure that you had boundaries and procedures in place to ease the flow of work back and forth. She replied that it wasn’t what she was looking for. So we dug a bit deeper, and that’s when we got to her real question: how do you put systems in place to manage your workload during the day? Her specific example was… Read More »Simple Tips to Help You Manage Multiple VA Clients

Share
Tweet
Share
Pin
0 Shares
Your VA Mentor: Schedule Your Work

Get More Done, Make More Money

At the IVAA Live Summit I spoke about organizing & prioritizing your work. One of the pieces of my presentation was about organizing tasks so that you get more done each day. When you are working as a support professional, it is easy to try to multitask and do many things at once, but there are all kinds of studies out there that show that multitasking is simply ineffective. It’s much more efficient to focus on one task at a time, and complete it, and then move on to the next thing. The way I handle multitasking in my daily routine is by batching my work – that is, collecting tasks that will done at one time and doing them… Read More »Get More Done, Make More Money

Share
Tweet
Share
Pin
0 Shares

Great Customer Service in Three Steps

Recently I have been noticing how I am treated as a customer when I am out shopping, dining, or even connecting with people online. I have had some great experiences, and some not so great. What makes good customer service? For one thing, it’s about recognizing the fact that without customers paying for your service, you would not have a business. Now that doesn’t mean ‘the customer is always right’, as the old saying goes, but it certainly weighs heavier since your success depends on keeping them happy. Here are three easy steps to great customer service: Keep Them Informed One of the things that can make clients nervous or uneasy while working with someone virtually, is not knowing the… Read More »Great Customer Service in Three Steps

Share
Tweet
Share
Pin
0 Shares

3 Steps to Organizing Your VA Business

When you start to work virtually, you quickly realize that organization is a key skill that will become very important in your daily schedule. If you have come from a corporate background, you are generally working under one supervisor or ‘boss’, and priorities can sometimes be set by the individual you report to. Once you own your own business, this completely changes. You are now responsible to each and every client – and you are the one who has to be able to juggle the tasks and priorities of each of them. It can be difficult if you don’t have a system in place to keep things organized. Here are three keys to getting and staying organized in your business:… Read More »3 Steps to Organizing Your VA Business

Share
Tweet
Share
Pin
0 Shares

10 Tips to Help You Include Down Time in Your Life

One of the places that many small business owners get trapped in is the ‘working all the time’ syndrome. It is a big job to run your own business, and there is no question there is always something that needs doing. But if Jack Nicholson taught us anything, it’s that all work and no play is not a good thing. You can’t bring your best brain and your best attitude to your business unless you are certain to make time to step away from it to recharge. By taking time for yourself – whether it’s to physically care for yourself, or just to do something that inspires you and lifts your spirits, ‘down time’ is a great thing to be… Read More »10 Tips to Help You Include Down Time in Your Life

Share
Tweet
Share
Pin
0 Shares