virtual assistant services

Podcast: In Demand Services for Virtual Assistants

Today’s Quote: If you want to stand out from the crowd, give people a reason not to forget you. – Richard Branson Welcome to another episode of the podcast that teaches you how to be a ridiculously good virtual assistant. Being ridiculously good at providing VA services means that you become known for being the go-to person for your clients. In this episode we will talk about some in-demand services that clients are seeking, and how you can stand out in the crowd by providing these exceptionally well for them. Click the play button above to tune in, or choose your favourite podcast player below:   Connect with Tracey D’Aviero, VA Coach and Trainer         Episode Notes:… Read More »Podcast: In Demand Services for Virtual Assistants

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How Often Do You Say No as a VA?

When is the last time you said no to a client? A lot of Virtual Assistants I talk to say one of their biggest issues is doing tasks they don’t want to do every day. For some reason, they think they need to do whatever their clients ask them to do. But here’s the thing – you are not their employee. Yes, they pay you to do work for them. But that doesn’t mean that they get to decide what you do each day. You are a business owner in your own right – and you get to decide what services you offer – and which ones you turn down. If you are saying yes to your clients when you… Read More »How Often Do You Say No as a VA?

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Help! How Do I Fix Scope Creep in My VA Business?

Quick question: do you love everything you do every day for all of your Virtual Assistant clients? Many VAs I talk to can’t say they love everything they do. Some of them don’t even LIKE what they are doing. It is so important for the longevity of your VA business (and you as a business owner) that you make it a priority to enjoy what you are doing every day. Ask yourself why you are doing things that aren’t really your specialty, or that you don’t really like to do. Is it because you are their ‘assistant’ and so you think you have to do whatever your client asks you to do? Is it because you are afraid that the… Read More »Help! How Do I Fix Scope Creep in My VA Business?

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What is Billable and What Isn’t?

One of the things I find comes up often in VA conversations is what you should be billing your clients for and what you should absorb as your own expenses. For me it’s a simple answer (everything you do for a client is billable), but I’ll get into some detail to help you navigate through this issue for your own business. First of all, it’s important to remember that when you start working with any client, you are an independent contractor. You are not an employee and you should not act like an employee. Although this gets said very often, it can be difficult to do in everyday practice. It is simply our nature in a support profession to …… Read More »What is Billable and What Isn’t?

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Pricing Your Virtual Assistant Service Packages

We have talked before about how to make up service packages for your clients. Service packages help you to get paid for your expertise, they help you to specialize your services for a select group of clients, and they help your clients know exactly what they will get for their money. It can be a challenge to nail down your packages if you offer a wide variety of services, but once you do, the next step is to price them accordingly. If you are accustomed to billing by the hour, then you will actually be able to do this part more easily than you think. To set your rates, you first have to determine a billable rate. Your billable rate… Read More »Pricing Your Virtual Assistant Service Packages

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How to Build a Virtual Assistant Service Package

Are you stuck on creating service packages for your Virtual Assistant business? You’re not alone. It’s one of the questions I get asked most often – how to create service packages. Virtual assistants know that when we charge clients for a package of services, we all benefit. Trading hours for dollars is not a bad business model, but there are downfalls to it. One of those downfalls is that you max out how much money you can actually earn. Because it is based solely on your time, and you only have so much time, you hit an earnings ceiling, and sometimes that happens very quickly. Or, if you choose to work 60 to 80 hour weeks to earn more money… Read More »How to Build a Virtual Assistant Service Package

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Make a Decision Now – What Do You Want to Do?

Do you like vacuuming? I can’t stand it. I tend to do it quickly to get it overwith so it makes me all hot and sweaty. Just probably my least favourite household chore. I do a decent job but I often take shortcuts because I just dislike it that much. I also don’t like ironing, but I’m good at it so there’s that. I tend to iron as we need things though, instead of doing it all at once like my Mom used to do. I do like dusting. I have this amazing furniture polish from Melaleuca that I really like. It smells great and it really does a beautiful job. And I quite enjoy doing the laundry. I get into… Read More »Make a Decision Now – What Do You Want to Do?

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3 Simple Ways to Improve The Bottom Line in Your VA Business

How is your business going for you? Are you making enough money? Just getting by? Suffering? I hear ya. When we get into business, I think we generally have an idea of how much money we want or need to make. At least, I hope we do! I know I did. I knew how much money I had to bring it to my household, and I worked very hard to make sure I did just that. But after a while if you really look at it, do you think you could be making more money? I bet you could. Once your business settles into itself, and you begin working with clients, the day to day ‘stuff’ can take over –… Read More »3 Simple Ways to Improve The Bottom Line in Your VA Business

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